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Cancellations & Refunds

At Nelson Total Services, we understand that plans may change. If you need to cancel your appointment, please do so at least 24 hours in advance to avoid any cancellation fees. Cancellations made within 24 hours of the scheduled appointment may be subject to a 50% cancellation fee.

Rescheduling your appointment is easy and free of charge, provided it's done at least 24 hours before the scheduled appointment time. You can manage your appointments conveniently using the links provided in your booking confirmation email.

We strive to provide flexibility and convenience to our clients while also ensuring that our team is efficiently utilized. Thank you for your understanding and cooperation.

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